Returns & Exchanges

At Food Bazaar, we prioritize the freshness of your groceries and offer a hassle-free return policy for any items that do not meet our quality standards. If you are unsatisfied with your purchase, you may return it within 7 days of delivery for a full refund or replacement.

Return Process

  • 1.
    Initiate Your Request

    Log into your Food Bazaar account and select the 'Order History' section to flag the specific items you wish to return or report as damaged.

  • 2.
    Provide Proof of Quality

    For perishable goods or damaged packaging, please upload a clear photograph of the product and its expiration date to help us expedite your claim.

  • 3.
    Schedule a Pickup

    Once approved, choose a convenient time slot for our courier to collect the items, or simply bring them to the customer service desk at your nearest local store.

  • 4.
    Receive Your Refund

    After we verify the returned goods, a refund will be processed to your original payment method or issued as store credit within 3 to 5 business days.